How do I reserve a bike?
Click here and select the dates you are interested in. Select the bike you like from the list of available bikes and also select the pickup location of your choice. You will be asked to login or sign up. Sign up is easy with few essential details like email address and phone number. After that, reconfirm your selected bike, dates and pickup location and you will be taken to the payment gateway. Your reservation is confirmed after you make the payment.
From where do I pick up the bike?
You can pick up the rental bike on the day of your reservation from your selected location. The address will be mentioned in the confirmation email. Click here for the addresses of all the Metro Bikes locations.
What are the documents that I need to submit to take the bike?
The following would be the documents that need to be submitted for renting the bike
Valid Driving License to ride a motor-cycle with gear in India. For international visitors, a valid driving license from their home country with International Driving Permit is necessary along with a valid Visa. Original to be brought, copy will be retained for record
Any two of the following
i. Test email to firstname.lastname@example.org from your work email ID
ii. Passport. Original to be brought, copy will be retained for record
iii. Swipe your credit card on our EDC machine for Rs.1. The credit card should be in your name.
When does my order get confirmed?
Your booking will be confirmed on receipt of payment. You will receive an email from Metro Bikes confirming your booking and the address of the pick up location.
Do you have late return penalties?
Penalty for delay in returning the bike: All bikes are due back at the time and day agreed as per the booking form. If the hirer returns the bike beyond the time specified in the booking form he shall be charged three day's rental as penalty. If you suspect that you will be late, please extend your reservation in www.metrobikes.in to avoid the penalty. We will not be able to extend if there's another confirmed reservation for the period